Details on Data Collection, Use & Protection
What Types of Information Are Collected
When you register with 35 app, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for identity verification (KYC). For financial transactions, mobile banking numbers or bank account details are stored. IP address, device information, and cookie data may also be collected automatically while browsing the site. This information is used solely for the purpose of providing platform services and ensuring security. We always refrain from collecting unnecessary or excessive information.
How Your Information Is Used
Collected information is primarily used for account management, transaction verification, and improving customer service. Data is also analyzed to prevent fraudulent activity and maintain platform security. Information may be used to personalize user experience and deliver relevant promotions and offers. Required information may be shared to fulfill legal obligations or in response to requests from government regulatory authorities. However, your information is never sold or transferred to third parties for marketing purposes. Our goal is always to protect the interests and privacy of our users.
Our Steps to Protect Your Data
35 app uses industry-standard encryption and security technologies to protect your data. SSL/TLS encryption applies to both data storage and transfer at the server level. Firewalls, access controls, and regular security audits are conducted to prevent unauthorized access. Only authorized personnel can access sensitive user information, and every access is logged. In the event of a data breach, affected users will be notified as quickly as possible and necessary measures will be taken. We continuously improve our security framework to keep pace with evolving technology.
Cookies & Tracking Technologies
Our platform uses cookies to enhance your browsing experience and manage sessions. Cookies remember your preferences, language settings, and login status, making each visit smoother. Analytical cookies help monitor and improve site performance but contain no personally identifiable information. You can disable cookies through your browser settings, though some features may become limited as a result. Continued use of the site will be considered as consent to our cookie policy. We do not use third-party tracking cookies.
Your Rights & Controls
You have the right to view, correct, and request deletion of your personal information. Data access or deletion requests submitted through our support channels will be acted upon within a reasonable timeframe. You may opt out of marketing communications at any time, and your preference will be applied immediately. Upon account closure, your information will be permanently deleted after the designated retention period, beyond what is legally required. We respect your right to privacy and are ready to assist with any request. Please reach out to us directly with any concerns regarding this policy.
Our Security Commitment